Make a purchase in our online store is very simple. Throughout the purchase we will guide you on the steps to follow. However, if you have any doubt during the process you can contact us at: firstname.lastname@example.org or on the phone: +34 600 476 495.
Steps to make a purchase in our online store:
- Are you a registered user? If you are already registered you can access in the upper right part of the store. If you are not a user, do not worry, you can leave us your information throughout the purchase.
- Check our catalog and choose the model that you like. All our products have been photographed in detail so you can see their composition and finishes. Once you find your model, select a color and a size and click "Add to cart"
- What happens if I do not find my size? If your size is not available you can request it and we will notify you when we have stock available. Contact us from the menu option and select the tab on the "Customer service" form. Leave us your size and your email. We will notify you!
- I have already selected the products I want to buy. Now what? By adding a product you add it to the cart and from this you can already "Process the Order" from the top right "Cart" at any time.
- Once you click on "Process Order", the "Cart" appears and you can choose "Continue shopping" or "Go through the box" to finish the purchase If you are already a CASTELLER user, access your account or if you have not yet are you must register.
- Complete your data and in three steps (2 Directions, 3 Methods of sending and 4 Payment) a shipping address.
- Choose a payment method and a shipping system. Click "Order with payment obligation" and finalize the purchase. The system will redirect you to a secure payment gateway, in the case of having selected payment by card or by bank transfer.